ANVIL
Operational workflow platform for service businesses

Stop Losing Work Across Emails, Calls, Quotes, and Staff

ANVILAI gives service businesses one live workboard to track enquiries, quote follow-up, staff ownership, missed replies, and team activity in real time.

Book a 15-Minute Demo See ANVILAI Live View The Workboard

No more asking: "Who followed this customer up?"

Live workboard preview
ANVILAI live workboard dashboard screenshot
30-60 second demo video
OPERATIONAL VISIBILITY ⬡ QUOTE FOLLOW-UP ⬡ STAFF OWNERSHIP ⬡ MISSED REPLIES ⬡ TEAM ACCOUNTABILITY ⬡ SERVICE BUSINESSES ⬡ OPERATIONAL VISIBILITY ⬡ QUOTE FOLLOW-UP ⬡ STAFF OWNERSHIP ⬡ MISSED REPLIES ⬡ TEAM ACCOUNTABILITY ⬡ SERVICE BUSINESSES ⬡
Problems we solve

Still dealing with:

missed website enquiries?
shared inbox confusion?
quotes not followed up?
staff replying twice?
no visibility on stalled work?
missed calls after hours?

ANVILAI centralises your operational workflow into one visible system.

Built for service businesses
Built for service businesses managing high enquiry and quote volume.

ANVILAI is a workboard for the daily operational reality: enquiries arrive, staff take ownership, quotes need follow-up, and owners need to see what is moving before work goes cold.

Backed by 30+ years of experience building practical systems across design and technology.

Operational visibility
See live work status instead of chasing updates across emails, calls and staff messages.
Workflow tracking
Track enquiries, quotes, replies, ownership and stalled work from one place.
Team accountability
Every customer has an owner, a status and a next step.
Quote follow-up
Open quotes stay visible until someone moves them forward or closes the loop.
What owners see

What Owners See

which enquiries need replies
which quotes are waiting
who owns each customer
stalled work
staff activity
missed follow-up
Works with

Connect the tools you already use

Microsoft 365
Outlook
Gmail
SMS
Website Forms
Actual workflow example

From enquiry to visible action

01
Website enquiry arrives
The enquiry appears on the workboard immediately with source, time and customer details.
02
Assigned to staff member
A team member owns the customer, so there is no confusion about who is responsible.
03
SMS follow-up sent
Follow-up can be triggered while the quote or reply is tracked in the same workflow.
04
Owner sees status live
The quote, owner, reply status and next action stay visible until the work is complete.
Simple monthly packages

WORKFLOW VISIBILITY THAT PAYS FOR ITSELF

Starter
Starter
For solo operators and small businesses
$195/month

A lightweight workboard for capturing enquiries, tracking replies and keeping follow-up visible.

Lead capture dashboard
Enquiry summaries
Reply drafts
Follow-up reminders
Weekly report
Most popular
Growth
For teams that want consistent follow-up
$395/month

Adds SMS follow-up, quote tracking and staff assignment so the team can move faster with clear ownership.

Everything in Starter
Tracked customer replies
SMS follow-up
Quote follow-up
Priority flags
Staff assignment
Agency Pro
Agency Pro
For agencies and teams with bigger workflows
$795-$1,500/month

For businesses ready to connect calendar, CRM, teams and custom operational workflows.

Everything in Growth
Calendar booking
CRM integration
Advanced workflow rules
Multi-staff reporting
Custom workflows
View real estate demo View starter demo View growth demo

We start with practical workflows: capture the enquiry, assign the owner, track the reply, remind the team, and show what needs action. More workflow rules can be added once the business is comfortable.

See the workboard

READY TO
SEE ANVILAI LIVE?

Book a 15-minute demo and see how enquiries, quote follow-up, staff ownership and stalled work show up in one live operational workboard.

Book a 15-Minute Demo See ANVILAI Live Complete Client Onboarding Form →

Or email us directly at sales@anvilai.com.au